Tough Conversations & Turnaround Tactics: Dealing with Difficult People, Dysfunctional Boards, and Recalls

Step up to your toughest board challenges with confidence! This timely session tackles how to handle disruptive personalities—whether it’s a challenging homeowner or a contentious fellow board member. Learn proven approaches for diffusing conflict, handling harassment, and moving forward when your board is stuck or dysfunctional. We’ll also walk through what to do if a recall petition surfaces, including legal steps, communication strategies, and best practices for restoring productive leadership. Whether your association is facing drama or just wants to be prepared, this class delivers practical solutions for building a healthier, more effective board.