Cheat Sheets

The use of AI tools can improve the efficiency, transparency, and effectiveness of both board meetings and overall community management.  The term “artificial intelligence” (AI) refers to systems that can “learn” by recognizing patterns and can interact with humans using natural language.  The technologies that AI provides gives computers the ability to see/hear, understand and transcribe/translate languages; quickly find and [...]

HOA/Condo Removal Process Removing a director from the board of an HOA or Condominium in Arizona is a serious matter, and the statutory requirements for this process are outlined in A.R.S. 33-1813 and A.R.S. 33-1243. It is important to remember that these provisions of Arizona law override any conflicting provisions in an association’s governing documents, and they do not apply [...]

How to Build Community Spirit During Challenging Times We have witnessed heartwarming community spirit across our nation since the beginning of the pandemic. Community spirit has brought hope throughout this strange and uncertain time. At the onset of the pandemic, community members and neighbors joined together on lawns, at windows, on balconies, and on street corners to give frontline and [...]

Conducting Virtual Meetings in Compliance with Arizona Law Open Meeting Law Like it or not, the COVID-19 pandemic has changed how Arizona-planned communities and condominiums conduct business. Many associations now prefer conducting their board and annual meetings virtually because more owners can attend virtually, the meetings are shorter and the meetings are less confrontational.   Arizona planned communities and condominiums are still [...]

Using the DISC Personality to Help Your Association Get Along and Get Things Done! DISC® is the leading personal assessment tool used by over 1 million people every year to improve work productivity, teamwork, and communication. The DISC profile is a non-judgmental tool used for the discussion of people's behavioral differences. If you participate in a DISC program, you'll be [...]

Numerous books and lectures have covered the topic of how to successfully negotiate. In a community association setting, the process of negotiating can take several forms – negotiating the terms of a contract with a vendor, negotiating a settlement with a homeowner, negotiating community strategy amongst the board, etc. If you listen to the experts, you’ll notice several common themes, [...]